Thursday, April 1, 2010

Blacklisted?

By Dish Network. No kidding.

It's true that Simon has had ups and downs with Dish Network. Sometimes we have a TV; sometimes we don't. For the first 14 years of our marriage, we were a TV-free family, and I liked it. But Simon wanted to watch the World Cup in 2006, so we got, not just TV, but Dish Network. I guess he no longer feared me wrath at that point.

We cancelled it after a few months and went back to not having TV. No, not because he rediscovered my wrath; we just kept forgetting to watch it. Now, it is time for the 2010 World Cup, and Simon is ready to move back to TV-land. He even bought a monstrosity of a big-screen for the rec room downstairs. Fine, whatever. I stay out of it.

If you are a Dish Network subscriber, perhaps you know: it's like checking in to the Hotel California. You can't NEVER leave. Si got peeved when they started making unauthorized charges to our credit card for services we had not requested. It took him weeks to cancel the account, then they tried to bill us for supposedly stealing a part of the thing-gummy that we sent back to them. Because it's what everyone covets: a small part of a thing-gummy.

Time has passed and Simon's anger has abated. But today, when he tried to resubscribe, the sales person stopped in the middle of signing him up and said that she needed to call a supervisor. This guy gets on the phone and says, "Uh-oh! Wow, we are having some sort of huge software problem here! We are going to have to totally reboot the system! Could we call you back in a moment?" Si said he would hold. After a while, they came back on and said that they were still experiencing some sort of technical difficulty that was too profound for him to hold through; they would need to call him back later. They never called back.

Tomorrow, I'm going to call Dish Network and see if I have better luck. Si is coaching me. "Be sure to tell them that we are divorced. 'THAT ASSHOLE! I'LL BET HE SAID THIS WAS HIS ADDRESS!'"

Blacklisted! If that doesn't work, I guess we'll be subscribing to DirecTV. I hope the two companies don't share their blacklists, or we'll be living in a hotel for the month of June.

11 comments:

Trysha said...

I'm a huge fan of DirecTV. We've had directtv for about 61/2 years (before Tivo and dvr!) They allow us to upgrade during football season to the sunday ticket and when the seasons over we downgrade with absolutely no problems. My moms on Dish and she's had customer service issues since the day she got it.
We had a similar customer service issue with sprint for our cell phones. Cancelling was a nightmare! We stopped paying the bill so they would finally shut it off (after several unsuccessful attempts to cancel). When the final call to cancel service was made we were hung up on by reps and twice by managers. Horrible.
I highly recommend directv, customer service is excellent!

Amrita said...

There is a huge competion among TV providers here. We also have Dish TV. I' ve taken the simplest cheapest one. I am not a TV person, but my Mum enjoys her soaps.

sleep deprived said...

Live in a hotel for month. . .WITH Simon's parents???

The World According To Me said...

I'm so behind with television world. I still have my old telly, with video recorder, and just five channels! Can you believe it! Just five channels!

Amrita said...

I see you have a book by an Indian author-Jhumpa Lahiri on your sidebar.

I have seen a movie based on the book. Its good.

Anonymous said...

Sorry for my bad english. Thank you so much for your good post. Your post helped me in my college assignment, If you can provide me more details please email me.

Anonymous said...

With havin so much written content do you ever run into
any issues of plagorism or copyright infringement?
My blog has a lot of completely unique content I've either written myself or outsourced but it looks like a lot of it is popping it up all over the internet without my authorization. Do you know any methods to help stop content from being ripped off? I'd truly appreciate it.
My blog post Cash Loan

Anonymous said...

Hi there, the whole thing is going sound here and ofcourse every one is sharing information,
that's in fact good, keep up writing.
My web site - www.huertasalama.es

Anonymous said...

I needed to thank you for this great read!! I definitely loved every bit of it.

I have you book marked to look at new things you post…
Here is my web blog :: http://samsinstantcashloans.co.uk

Anonymous said...

I truly love your site.. Excellent colors & theme.
Did you make this site yourself? Please reply back as I'm trying to create my own personal website and would love to learn where you got this from or what the theme is called. Many thanks!
Feel free to visit my webpage ... yourfastcashloans

Anonymous said...

Every weekend i used to pay a quick visit this web site, because i
wish for enjoyment, since this this web page conations in fact nice funny material too.
Also visit my web site :: samsquickloans.Co.uk